Effective Date: June 23, 2026
This Privacy Policy describes how SARL DELTA (“we”, “us”, or “our”), the operator of the website www.sarldelta.com, collects, uses, discloses, and protects the personal information of our customers and visitors. We are committed to protecting your privacy and handling your data fairly and lawfully in accordance with the General Data Protection Regulation (GDPR) and other applicable French and European data protection laws.
By using our website, you consent to the data practices described in this policy.
1. Data Controller
SARL DELTA PULVERISATION
Website: www.sarldelta.com
Email: nyxide@sarldelta.com
Address: 1525 Route de Bagnols, 30290 Laudun-l’Ardoise, France
Phone: +33 4 6639 2855
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Purchase Products: When you order our handpicked compact garden tools for your French home, we collect your name, billing and shipping address, email address, phone number, and payment information.
- Create an Account: If you create an account on our site, we store your login credentials and the personal details associated with your account.
- Contact Us: When you contact our France-based garden tool team via email, chat, or post, we collect your name, email address, and the content of your communication.
- Subscribe to Newsletters: If you sign up for updates about “New Tiny Garden Tools” or promotions, we collect your email address.
- Provide Reviews: If you submit a review like the one from Sophs Danes in Paris, we may collect your name, location, and the content of your review.
We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, pages visited, and referring website, to improve user experience and site functionality.
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following lawful grounds:
- Contractual Necessity: To process and fulfill your orders for our mini trowels, pruners, and seed dibbers, manage your account, and provide customer support.
- Legitimate Interests: To improve our website, analyze site usage, conduct marketing about new arrivals (e.g., “Fresh ergonomic mini trowels”), prevent fraud, and ensure network security. Our legitimate interest is to enhance your shopping experience while ensuring our business operations are effective and secure.
- Consent: For sending you marketing emails about new products like “New Tiny Garden Tools Drop Now” or special offers. You may withdraw your consent at any time.
- Legal Obligation: To comply with French tax, accounting, and consumer protection laws.
4. How We Use Your Information
We use the collected information for the following purposes:
- To Process Orders and Provide Services: To complete your purchase, ship products to your address in France or the EU, process payments, send order confirmations, and provide customer support.
- To Communicate: To respond to your inquiries within 24 hours, send service-related announcements (e.g., shipping updates), and, with your consent, send marketing communications about products tailored for French home growers.
- To Improve Our Services: To analyze how customers use our site and which tools (like the “Sturdy Mini Garden Trowel”) are most popular, helping us improve our product selection and website functionality.
- To Personalize Experience: To recommend products that align with your gardening interests, such as tools for “small balcony, windowsill and tiny plot.”
- For Security: To monitor and prevent fraudulent transactions, unauthorized access, and other illegal activities.
- Customer Reviews: To post reviews (with your explicit consent) on our site, such as the featured positive review, to help other home growers.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
- Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), order fulfillment and shipping carriers, email marketing platforms, website hosting, and analytics. These providers are contractually bound to protect your data and use it only for the services we specify.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SARL DELTA, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
6. International Data Transfers
We are based in France and store data primarily within the European Economic Area (EEA). If we transfer your personal data outside the EEA to countries not deemed by the European Commission to provide an adequate level of data protection, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
- Active Customer Data: For as long as your account is active or as needed to provide you services.
- Transaction Data: For the period required by French commercial and tax law (generally 10 years).
- Marketing Data: Until you withdraw your consent or opt-out.
- Inactive Accounts: We may de-identify or delete data from inactive accounts after a reasonable period (typically 3 years).
8. Your Data Protection Rights (GDPR Rights)
You have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
- Right to Data Portability: You can request to receive your data in a structured, commonly used format to transmit it to another controller.
- Right to Object: You can object to the processing of your data based on our legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
- Right to Lodge a Complaint: You have the right to complain to a data protection authority, such as the Commission Nationale de l’Informatique et des Libertés (CNIL) in France.
To exercise any of these rights, please contact us using the details in Section 1. We will respond to your request within one month.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.
- Essential Cookies: Necessary for the website to function (e.g., shopping cart, secure login).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads for gardening tools on other websites.
You can control cookie settings through your browser. Disabling some cookies may limit your use of certain site features. For more details, please see our separate Cookie Policy.
10. Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS) for data transmission, secure payment gateways, access controls, and regular security assessments. However, no internet transmission is 100% secure; we cannot guarantee absolute security.
11. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us, and we will delete such information.
12. Third-Party Links
Our website may contain links to third-party sites, such as gardening blogs or social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page regularly. Material changes will be communicated to you via email or a notice on our website.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our designated Data Protection Officer (DPO) at:
SARL DELTA PULVERISATION
Attn: Data Protection Officer / Privacy Team
1525 Route de Bagnols,
30290 Laudun-l’Ardoise, France
Email: nyxide@sarldelta.com
Phone: +33 4 6639 2855
We are committed to working with you to resolve any issues.